Sales Development Representative

Job Description

Shapeways’ digital manufacturing platform offers customers access to high-quality manufacturing from start to finish through automation, innovation, and digitization. The company’s purpose-built software, a wide selection of materials and technologies, and global supply chain lower manufacturing barriers and speed delivery of quality products. Shapeways’ digital manufacturing services have empowered more than one million customers worldwide to produce more than 21 million parts using 11 different technologies and 90 different materials and finishes.

Headquartered in New York City, Shapeways has ISO 9001-compliant manufacturing facilities in Livonia, MI, and the Netherlands and a network of verified partners around the globe. In September 2021, Shapeways became a publicly-traded company on the NYSE under the ticker SHPW.

Why is a Sales Development Representative important to us? 

Shapeways’ growing customer base consists of both B2C and B2B customers; small-to-Medium (SMB) and Enterprise businesses. As a Sales Development Representative, you will be responsible for helping to accelerate customer acquisition for Enterprise businesses across all potential technologies and verticals. 

Our Sales Development Representatives are pivotal to our company’s success. You will be a key member of our fast-growing and high-performing sales team and will be our boots-on-the-ground solution to building personal relationships and making our prospective customers successful. Specifically, you will leverage your past cold calling and/or lead generation experience to communicate with potential clients via phone, emails, and Linkedin to develop an interest in Shapeways digital manufacturing solutions. We believe that the most successful sellers have a passionate and supportive team behind them. 

This is a fully remote role (US-based) that will report directly to our Director of Sales. 

As a Sales Development Representative you will be responsible for:

• Initially partnering with the entire Commercial team to identify net-new opportunities and accelerate the customer acquisition process
• Cold-calling prospective customers and educating the market about Shapeways 
• Making 80+ outbound phone calls each day 
• Creating engaging and personalized email communications
• Setting qualified meetings for Commercial teams
• Discovering new leads through internet research and social media monitoring/messaging, using tools such as LinkedIn SalesNavigator and Zoominfo
• Supporting Shapeway’s marketing efforts by assisting in online and other marketing campaigns
• Managing prospecting status, data integrity, and forecasting in Salesforce
• Achieving, and exceeding, weekly/monthly metrics (meetings, qualified leads, new contacts, etc.)
• Responding to inbound customer interest and developing these accounts to create opportunities
• Contributing to strategic weekly accounts progress and meeting statuses

​You might be a good fit if (you have/are):

• Proven record of excelling in the SDR role, ensuring a high volume of qualified opportunities are delivered to the Commercial team on a weekly basis
• 1+ years of experience in additive or traditional manufacturing is a plus 
• The ability to balance competing priorities and keep multiple stakeholders informed on your progress 
• Naturally think on your feet and can answer unexpected questions with ease
• Comfortable in a fast-paced, high-energy environment
• Internal motivation and tenacity are among your strongest traits
• “No” doesn’t stop you – it only makes you think of other ways to go for the “Yes”
• You have a strong passion for people, sales, and engaging customers 
• Highly organized and able to adapt to changing priorities
• Experience using modern sales technologies like Salesforce, Outreach.io, Zoominfo, Linkedin is a plus
• Technical aptitude- you can learn new programs before and have a knack for picking them up quickly

Benefits

Why join our team?

At Shapeways, we all contribute to a respectful work environment where we share ideas and encourage each other to think creatively. We are a collaborative, diverse and dynamic group of individuals ready to embark on our next chapter of growth.

Do you want to be part of a culture that is inclusive, inspiring, and allows you the autonomy to be creative in your work? If so, we invite you to join us on our adventure!

Benefits and perks include:

• Healthcare that fits your needs – We offer excellent medical, dental, and vision plan options that provide coverage to employees and dependents. Our suite of options ranges from 100% employee-only medical premium coverage to extremely reduced premiums for dependent coverage to an enhanced buy up plan for those with more extensive needs. We also have competitive pricing plans for dental and vision!
• Ownership – Every Shapeways employee will be granted equity in the company
• 401(k) with Employer Match – Join the team and we will immediately invest in your future
• Parental Leave – Robust paid time off for new parents; both primary and secondary leave
• Generous Paid Time Off – 20 PTO days plus additional days off when you’re not feeling well, to observe holidays, or just to destress.
• Wellness – We care about your wellbeing. From Commuter Benefits to FSA’s to a platform to promote financial wellbeing to gym reimbursement to standing desks to a partnership with One Medical…we’ve got you covered
• Learning & Development – Through continued education/mentorship on the job and our investment in LinkedIn Learning, we’re focused on your growth as a working professional
• Credit and Discount – Each quarter, employees will earn a $100 credit in their Shapeways account – that’s $400 a year! This balance may be used in conjunction with the 20% employee discount toward purchasing items from our marketplace