Enterprise Account Manager

Job Description

Mural’s mission is to inspire teams to connect and innovate, while bringing purpose and intention to the craft of collaboration.

Mural created the Collaborative Intelligence System™ to power cultures of effective collaboration where everyone is connected, contributing, and empowered to deliver business-driving outcomes.

Founded in 2011, Mural is a leading innovator in visual collaboration for hybrid, remote, and distributed teams. We believe in what we build, and our team of more than 600 “Muralistas” around the world collaborate in the Mural® app. Our values guide our intentionally inclusive product and culture, which includes collaboration design education and a flexible monthly stipend for learning, wellness, and coworking.

Mural has raised $200M to date and is growing rapidly to fulfill our mission. The company is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, GitLab, Microsoft, and Atlassian.

YOUR MISSION

Mural is a collaboration platform designed to help large organizations capture and analyze ideas and create custom workflows to handle project management operations across teams. Common use cases include online whiteboard, PI planning, process mapping, retrospectives and brainstorms. With Mural, hybrid and remote work is fun, inclusive, and efficient. Mural believes in the power of human interaction and in enabling every knowledge worker to meet their full potential in their professional and personal lives. 

As an Enterprise Account Manager, you’re responsible for developing strategic relationships, aligning to key initiatives within the customer base, and growing Mural across a list of Named Enterprise Accounts. You’ll work closely with our Customer Success team to drive adoption and advocacy of our platform. You’ll understand the value Mural delivers to the market and will evangelize, demonstrate, and grow the Mural footprint in your accounts. 

In this role, you will:

• Manage a book of customer business and represent the full suite of Mural products and services.
• Partner with Customer Success as a utilization and adoption partner. Play a key role in helping to define, and execute bottoms-up growth adoption strategies. 
• Oversee a large volume of customer renewals.
• Identify opportunities to expand Mural into new lines of business by developing executive-level relationships within lines of business, IT, and Procurement.
• Collaborate with the Marketing team to develop account-based marketing campaigns to raise awareness and create demand for Mural.
• Build executive alignment with key stakeholders and decision-makers.
• Work closely with champions and stakeholders to develop proposals and business cases for large-scale deployments.
• Utilize CRM for managing leads and follow-up.
• Maintain and continually refine a deep understanding of our products and key markets.

YOUR PROFILE

• 5+ years of sales and direct Enterprise closing experience selling to the Fortune 1000
• Proven sales track record with demonstrated success in achieving quota
• Familiarity with B2B solution sales and/or impact selling
• Experience with following sales processes and using SFDC
• Excellent written and verbal communication skills
• Experience with a land-and-expand motion within large enterprises
• Vast comfortability working with Legal, Security, and Procurement teams to win deals
• Experience with multi-threaded sales techniques in large enterprises
• Interest in design, design thinking, agile, and/or lean methodologies

Please submit your resume in English. #LI-Remote #LI-SS1

WHAT WE OFFER

In addition to being part of our quest to help people empower their imagination, we offer:

• Competitive salary
• 401K (US only)
• Company equity
• Health insurance
• Fertility benefits
• Muralvida stipend (for fitness, wellness, learning and coworking)
• Fully remote team
• Parental leave
• End of year closure
• Design thinking trainings
• Mural free forever plan

OUR VALUES

We bring people to our team that care about our mission to inspire and connect creative people globally, and who feel aligned with our values:

• Make others successful
• Adapt to thrive
• Play to wow
• Think global
• Experiment like an owner

Practicing equality through imagination work.

Mural is committed to creating diverse and inclusive workspaces where people can make a positive impact on the world and share their vision of how they achieve it. We are dedicated to working alongside multiple communities to help build this dream and bring it to life. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.